We prepare your program in accordance with your responses to the test you took at the registration stage. From among hundreds of pieces of content prepared by experts, your coach curates and selects content based on your needs. That is how your 12-week personalized mindfulness program, consisting of meditations, articles, music and story, is prepared. In addition to your program, your personal couch is always there for you to contact them whenever you need. There is a 2-week free trial period prior to this 3-month program.

• If you are 18 or older,
• The emotional and mental difficulties that you are facing are not at an advanced level,
• You want to discover and clearly define the goals that you ant to obtain,
• You want to overcome the obstacles on the path to your goals and create new resources for yourself,
• You find yourself trapped in similar patterns and want to map a new path about yourself,
• You want to have more self-compassion while developing new behaviours and attitudes,
• You want to gain new perspectives,
• You want to explore your strengths and the unknown aspects of yourself that you never realized you had,
• You want to stay in the present moment,
• You want to manage stress better and find a work-life balance,
• and you want to learn effective and easily applicable methods in the face of challenges you face in daily life, this program is totally for you!

We would like to emphasize that the Coaching Program is by no means a medical or psychological treatment process. Within the scope of this program, you will learn many mindfulness practices that will transform your life. However, if you have urgent needs other than those mentioned above, we highly recommend that you visit a licensed therapist as well.

To see your program, you need to use the app in the same language that you purchased your program in. For example, if you complete the test in Turkish, your program will be created in Turkish. Therefore, you should set the app language to Turkish to be able to see your program.

The exact location of your program in the app interface might differ depending on the model of your device and the version of its operating system.

For Android or Apple iOS versions prior to iOS 3.84: You can find your program at the first line of the board on the homepage.

For Apple iOS 3.84: You can find your program right below the daily inspiration tab at the top of the homepage.

For Apple iOS 3.85 and later versions: You can find your program details at Your 12-Week Program tab on the homepage.

-On your Android device, you can find it in the upper left corner when you click on your personalized program on the slider on your homepage.

-The location of the button depends on the system version of your Apple device:

For iOS 3.85 and later versions: You can find it in the chat module after the Hero field on your homepage.

For iOS 3.84: You can find it on the upper corner after clicking on Playlist on your homepage above Guide tab.

For versions before iOS 3.84: You can find it on the upper right corner when you click on your personalized program on your homepage.

Your coach will respond to you within 24 hours, between 9.00 and 21.00 on weekdays. You can think of the expert dialogue panel as a message box rather than a chat screen. You can contact your coach whenever you need and want to share things with them. They will respond to you as soon as possible. Therefore, you will both have the opportunity to think about each other's responses. You will also be able to apply what you talk about with your coach in your daily life.

We would like to note that your messages with your coach are stored for a limited time with the highest level of security measures available and only for the minimum duration permissible by law. Coaches do not have access to any personal data such as surname or email address that could link messages with your identity. Please note that this type of data is stored using all the appropriate technical means and measures such as data obfuscation and masking. Your messages may not be used for any sort of marketing, advertising or promotion purposes; they may not be processed beyond the personal data processing conditions detailed in Article 5 or the transferring conditions detailed in Article 8 of the Personal Data Protection Law, and may not be transferred to third parties. In the event that data transfer is necessary, the data is subjected to relevant necessary processes, such as data obfuscation and masking mentioned above, before the transfer.

Moving with a group of experienced and trained professionals is of crucial importance to us as a team. Briefly, we are a team composed of experienced coaches that have completed coaching and mindfulness trainings approved by the ICF, which is recognized internationally.

Your program progresses with you. To start the next day's content, you must first complete that day's content. But remember that even if you finish the day's content, the next meditation will be unlocked the next day. When you check the program details, you can only see the current week's contents. Other weeks will unlock automatically as you progress.

The coaching program is independent from Premium membership. Both free members and Premium members can register for the coaching program. As long as you are registered for the Coaching Program, you will have access to the Premium content.

If you want to cancel your program, you can contact us at hello@meditopia.com to send your request for cancellation. Our Member Happiness team will fulfill your request within 24 hours and inform you. Your program will be removed from your app within a few hours of cancellation.

As with all memberships, your Coaching Program membership is automatically renewed unless you cancel it.

You can contact us at hello@meditopia.com to request a refund. Our Member Happiness team will fulfill your request within 24 hours and inform you.